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The Citizen’s Charter of the Department of Labor and Employment spells out its accountability to serve the Filipino workers with utmost integrity and efficiency. It provides the transacting public with complete information on the requirements including schedule of fees, timelines and procedures involved in accessing to key frontline services with the objective of improving service delivery and promoting client satisfaction.

The 2021 Edition of the DOLE Citizen's Charter is in line with the Department's initiatives towards efficient delivery of services to our clients and in compliance with Anti-Red Tape Authority's R.A. No. 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018 and its Implementing Rules and Regulations. 

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2020-01-28
Director's Corner
Welcome to the official home of the Department of Labor and Employment-NCR, in the information superhighway.On this site, you will know that the DOLE works to promote gainful employment...
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