Press Releases
RTWPB-NCR conducts service quality training to priority industries

The Regional Tripartite Wages and Productivity Board – National Capital Region (RTWPB-NCR) conducted Service Quality Training to establishments engaged in hotel, restaurants, travel agencies, health and wellness services, medical institutions, and educational services on 23 January 2018 at NWPC Conference Room, DY International Bldg., San Marcelino St., Malate, Manila.

The training was intended to enhance establishment’s knowledge and workers skills in providing “error free” service to clients. It is a management tool that will guide the firm in understanding the importance of productivity and quality that will help them improve and provide better service.

The said establishments are the Boards identified industries under their Wage Advisories Nos. NCR-01 and NCR-02, as priority industries in the National Capital Region to adopt a productivity improvement programs under the Two-Tiered Wage System (TTWS). END / Kim Lagcao / IMSD-LCO-2018-02 / PRF18-20

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